Terms & Conditions

Terms & Conditions

BlackOutRoom.co.uk and .com is operated by SWW Ventures Limited, a company registered in England, number 05997897, VAT number 920 0657 55

The terms and conditions set out below (the “Terms”) apply to any person using the Website (“you”/”your”). By accessing any pages or content within the Website, you shall be deemed to have accepted the Terms. Please read them carefully before you access any other pages on the Website. If you do not accept any of the Terms, you must not access any other pages within the Website, and leave this page immediately.

·   Payment Terms: The vast majority of our products are bespoke and manufactured in accordance to your exacting requirements and therefore a minimum of 50% deposit will be required upon placing an order and the remaining balance must be settled prior to the installation of your order. Payment can be made by card or via your bank.

·       Delivery and Installation: Bespoke orders can take anywhere between 3-6 weeks to be manufactured. Once your order is ready, we shall make contact with you to convey an installation date and time. Any cancellations to the agreed installation date must be emailed to swwukltd@yahoo.co.uk at least 24 hours prior to the installation date and time. Failure to do so, will incur a cancellation fee of £150 plus vat.

·       Measurement and Fitting: All measurements taken by our surveying team will be final for manufacturing purposes and will be emailed to the customer to be approved. Any measurements provided by customers will be at their own risk and considered as the final and accurate measurements for manufacturing purposes. Once your order goes to production, it cannot be changed or cancelled.

·       Warranty and Returns: Our blind products are covered with a 5 year warranty on hardware and 3 year warranty on the fabric. This warranty covers workmanship and defects in the materials. This warranty does not cover damage caused by misuse or normal wear and tear.

·       Liability Limitations: SWW Ventures Ltd or it’s employees or sub-contractors cannot be held liable for any damage or dispute which is not related to the demonstration of our products, measuring or installing.  

·       Cancellation Policy: Once an order has been placed and confirmed and paid for, it cannot be cancelled.

·       Force Majeure: SWW Ventures Ltd cannot be held responsible for any events which are out of their control. We are not liable for any consequential loss, including but not limited to loss of profits, loss of business, or damage to property.  

·   Intellectual Property Rights
The intellectual property rights (including but not limited to all copyright, trademarks and database rights) in the content, layout and structure of the Website (including but not limited to any images on the Website) are owned by or licensed to us. You may reproduce parts of the content of this Website only by downloading and viewing such content (“Download(s)”) on a single personal computer (PC) for private use only. The content, layout or structure of the Website may not be otherwise reproduced or transmitted or made available (in whole or in part) on a network without our prior written permission, and any content downloaded in accordance with this disclaimer may not be used in any other manner without our prior written permission. Our contact details are provided on the Contact Us page of the Website.

·   Disclaimer
We have prepared the information contained in the Website for the purpose of providing general information only in relation to our products. This information does not constitute advice in relation to any particular matter or product and you should not rely on any information contained in the Website without first consulting us.

We reserve the right to alter both the Website and the Terms at any time.

We assume no responsibility for any information contained in the Website, and provide you with access to the Website only on the basis that we disclaim to the maximum extent permitted by applicable law all representations, warranties, conditions and other terms which may have had effect in relation to the Website but for these Terms.

Links to other websites are provided for information only. We take no responsibility and disclaim all liability in respect of any material found on any third party websites.

We will take reasonable steps to ensure that neither the Website nor any Downloads are infected with viruses or other malicious code. However, we suggest that you check all Downloads for viruses. We disclaim to the fullest extent permitted by applicable law all liability relating to or arising in connection with any computer viruses or other malicious code originating from the Website, Downloads or any third party website accessed via the Website.

·   Colours on our Website

All colour swatches and colours in any images of products are not necessarily accurate depictions or representations of the true colours of our products and we disclaim all liability in respect of such colours and do not guarantee their accuracy.

·       Liability
WE HEREBY EXCLUDE ANY LIABILITY OR RESPONSIBILITY FOR ANY LOSS OR DAMAGE THAT MAY RESULT TO YOU OR A THIRD PARTY IN CONNECTION WITH THE WEBSITE, HOWSOEVER ARISING. NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT OUR LIABILITY FOR DEATH OR PERSONAL INJURY OR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER ANY APPLICABLE LAW.

·       General
If any provision of the Terms is judged to be illegal or unenforceable by a court of competent jurisdiction, the remainder of the provisions of the Terms shall continue in full force and effect.

We will use our reasonable endeavours to make the Website available 24 hours a day, however we will not be liable if for any reason the Website is not available at any time or for any period. Access to the Website may be suspended at any time.

The Terms shall be governed by and construed according to English law and any disputes arising in connection with the Terms shall be subject to the non-exclusive jurisdiction of the English courts.